Overview
Our shipping and delivery page shows the turnaround time, providing you with complete information for estimating how many days it takes for us to produce, ship, and deliver an order. If you have any questions or problems, contact our team, putting forward your queries so we can provide answers and make it easier for you.
Delivery Times
RushCustomBoxes has always strived to make things easier for customers, as customer satisfaction is everything to us. Therefore, we have designed different delivery options, or turnaround times, for customers to choose from according to their needs. All the options below will have complete details to make understanding easy; however, if you still require assistance, you can contact our customer service team.
Standard
Our primary option is standard shipping, typically delivering orders within 8-10 business days, including production and shipping time. However, remember that this time frame begins once the customer has given final approval for production and our team has confirmed that the order has been processed.
Expedite
Let's talk about the fastest option: expedited shipping and production. You can get your order within 5-8 business days. We want to emphasize that this includes both production and shipping, and the time frame starts after customer approval or confirmation by our sales team. This is an excellent option for those who need their order delivered quickly to their designated address.
Shipping Cost
If you want to know about shipping costs, please note that standard shipping is free within the USA and Canada. However, if you choose the expedited shipping option, there will be additional charges; the shipping cost depends on the order. Therefore, you must contact our customer service team to know the exact cost.
International Shipping Options
RushCustomBoxes is a US-based company that provides packaging supplies to customers in the USA and custom boxes, another packaging, and promotional materials to customers worldwide. We do not charge our Canadian and US customers anything for standard shipping on orders; however, if a customer outside of these two countries wants delivery, they will have to pay shipping fees, which depend on the order. For more information, you can speak with one of our sales representatives.
Tracking Information
Whenever customers place an order, we provide them with tracking information so they can track their order shipment. The tracking information is provided once the order has been shipped.
How Can Customers Track Their Packages?
Tracking your shipment is very easy. Our sales team will provide tracking numbers and links so you can easily track your orders and determine when they will arrive. If you have any problem, you can directly contact our sales team for better guidance.
Shipping Partners
RushCustomBoxes always strives to keep its customers happy by always choosing options that benefit both the company and the customers. With this in mind, we have partnered with some shipping companies that deliver orders to the customers' doorsteps; some of these companies are mentioned below.
- DHL
- FedEx
- UPS
Real-Time Order Updates
We hope you have been informed of shipping and delivery. Now, let us tell you how to check the status of your order - it is an easy process. Whenever you wish to check your order status, you can contact our sales team, who will inform you of the real-time order status. You can ask about your order status anytime within our operational hours.